Imperial College London

Academic Institute

Ceire Costelloe - Chief Investigator - Imperial College LondonAbrar Alturkistani - Corresponding Applicant - Imperial College LondonGeva Greenfield - Collaborator - Imperial College LondonThomas Beaney - Collaborator - Imperial College London

CPRD24

Online services were offered in all General Practices (GPs) of England since 2015. The services provide patients with access to an online patient portal enabling GP appointment booking, medical record viewing and repeat prescription ordering. Studies from countries other than England show that patient portal registration could have an impact on healthcare utilisation patterns affecting healthcare quality and patient experience. There are no studies to date that examine healthcare utilisation outcomes related to patient portal registration in NHS GPs.

Since 2015, the National Health Service (NHS) offered patient portals with functionalities to book appointments, request repeat prescriptions, and view GP record in all NHS England General Practices (GP). There are no current studies describing healthcare utilisation outcomes of patients registered to the portals in this context.

11/05/2021

Release