Bookmarks
Patient portal registration and healthcare utilisation outcomes of patients in the NHS General Practice.
Safe People
Organisation name
Imperial College London
Organisation sector
Academic Institute
Applicant name(s)
Ceire Costelloe - Chief Investigator - Imperial College LondonAbrar Alturkistani - Corresponding Applicant - Imperial College LondonGeva Greenfield - Collaborator - Imperial College LondonThomas Beaney - Collaborator - Imperial College London
Safe Projects
Project ID
CPRD24
Lay summary
Online services were offered in all General Practices (GPs) of England since 2015. The services provide patients with access to an online patient portal enabling GP appointment booking, medical record viewing and repeat prescription ordering. Studies from countries other than England show that patient portal registration could have an impact on healthcare utilisation patterns affecting healthcare quality and patient experience. There are no studies to date that examine healthcare utilisation outcomes related to patient portal registration in NHS GPs.
Technical summary
Since 2015, the National Health Service (NHS) offered patient portals with functionalities to book appointments, request repeat prescriptions, and view GP record in all NHS England General Practices (GP). There are no current studies describing healthcare utilisation outcomes of patients registered to the portals in this context.
Latest approval date
11/05/2021
Safe Data
Dataset(s) name
2011 Rural-Urban Classification at LSOA level
Patient Level Index of Multiple Deprivation
Safe Setting
Access type
Release