Imperial College London (ICL)

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Theaim is to evaluate the impact of the shift to remote consultations during the Covid-19 pandemic, based on use of services and perceptions of patients and health care providers to inform decision- making about the future use of remote consultations.

Aims The overall aim is to evaluate the impact of the shift to remote consultations during the Covid-19 pandemic, based on use of services and perceptions of patients and health care providers to inform decision- making about the future use of remote consultations. Our objectives within the quantitative evaluation are to first: 1. Examine the available primary and secondary care data for both mental health and cardiology, to establish their coverage; comparability; and quality, including standardisation, accuracy, and completeness. 2. Establish which variables can be used to understand the impact of the shift to remote consultations Then, once appropriate variables have been identified, to examine the following, including variations by patient age, ethnicity and Index of Multiple Deprivation of place of residence: 3. Patterns of health care use across demographic groups for specific care pathways, including planned and unplanned routes into secondary care and associated inequalities Health care efficiencies (e.g. completed care episodes) and inefficiencies (e.g. repeat appointments within 2-4 weeks,) 4. Unintended consequences e.g. aborted attempts to make appointments (where data available, e.g. from eConsult), use of unplanned care.

17/03/2022

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