Overview

Setting up to receive enquiries

Registered Users can submit general and feasibility enquiries about any Dataset & BioSample in the Gateway (more details on how this takes place can be found here). General enquiries are free text queries, whilst feasibility enquiries provide more information about a particular project and datasets of interest.

Further details on how to manage enquiries within your Team can be found here.

Data Access Requests

The Gateway also provides an optional, comprehensive and cost-free Data Access Request Management solution for Data Custodians.

Benefits of adopting the Gateway’s Data Access Request Module: 

• A centralised space for managing and processing Data Access Requests for your Team
• An easy-to-use web-based interface and application dashboard
• Ability to tailor a Data Access Request form aligned to the 5 Safes Framework
• Automated notifications and status updates for both Data Custodians and applicants 
• Ability to annotate and share messages with applicants during the review stage

Future features of the module will include:

• Automated reminders to support the application review stage
• Ability to engage with users on draft applications prior to submission
• An optional Word-based application form
• Business intelligence dashboards
• Workflows to support a multi-stage review process
• Integration with the Gateway’s Data Use Register to automatically upload details from approved applications
• Ability to integrate with external systems (APIs and services)

If you are interested in adopting the Gateway’s Data Access Request Module, please reach out to the HDR UK Technology Team by raising a Support Request ticket here.

Guidance on how to use the Data Access Request module can be found on the following pages:

• Receiving and managing enquiries
• Managing your Data Access Request Form (Templates)
• Managing and reviewing submitted Data Access Requests (Management Dashboard)
• Making decisions on Data Access Requests
• Data Access Requests: Data Custodian FAQs